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MacHomeStore.com offers you a choice of UPS shipping options for delivery within the United
States: Overnight, 2-Day, 3-Day, and Ground (Ground Delivery Time Map).
Orders to Canada are shipped using the US Postal Services’ International Priority Mail. Canadian customers are responsible for any duties and taxes when their order is delivered. At this
time, we are unable to ship to international addresses (other than Canada), P.O. boxes, APO
addresses or U.S. territories. All merchandise is shipped from the MacHomeStore.com headquarters
in Dallas, Texas on Monday through Friday - assuming it’s not a holiday. We ship on the
same business day if ordered before 3:00 pm Central Time. Weekend orders go out promptly on
Monday. Contact us if you have any extraordinary shipping needs and we will certainly try to
accommodate you.
Our goal is to make sure you are 100% satisfied with your MacHomeStore.com shopping experience.
If for some reason, we disappoint you, please contact us. We will do our utmost to make things right for you.
Defective products returned within 30 days will be gladly refunded or replaced at no additional
shipping charges to you. If you are dissatisfied with your purchase from MacHomeStore.com for
any other reason, items may be returned within 30 days of purchase. If the item is in un-opened,
as-received, resalable condition, no restocking fee will be charged. Products that are returned
damaged, missing parts, or have missing or damaged packaging (don’t forget the instruction
manual!), will incur a restocking fee from 15% up to the full purchase price. We will then issue
a credit minus shipping and restocking fee (if applicable) to your account.
MacHomeStore.com attempts to honor all the manufacturer warranties associated with any items we
sell. Be aware that some manufacturer warranties, however, require that you send the product
directly to the manufacturer for repair or replacement. If the individual manufacturer’s
policy is not clear in the item’s Owner’s Manual, please don’t hesitate to contact us.
All returns, for whatever reason, MUST have an RMA# issued by MacHomeStore.com. Contact us for a return authorization number.
Shipping charges are your responsibility unless the return is for a defective item. |
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