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Customer Comments Customer Comments
Wow, what great customer service. Appreciate your accommodating the last minute change to my order and still getting it on the way just as quickly. Don't find that with the other guys.

-- Ric T from Pinecliffe, CO           

A couple of months ago I decided to take the plunge into home automation at FunForGeeks.com, and I am very glad that I did. I am now on my way to automating all the lights (among other things) in our house. My buying experience with FunForGeeks has been great. Your friendly, available and very personal service have been far superior to many companies I have dealt with online. It's also great to know that I'm buying from a place that has extensive knowledge about what they sell, as well as a sincere commitment to customer satisfaction. The INSTEON products I have purchased from you have been working out great and are a lot of fun to set up, and Indigo is a fantastic program to work with. Consider me a long term, very satisfied customer and friend! Keep up the great work Norm!

-- Marc L. from San Diego, CA           

I just put in a big plug for funforgeeks.com. You guys have been really helpful and I'll be placing another order on Monday for a wall switch at the minimum.

-- Mike D. from Baltimore, MD           

I appreciate the personal touch, the great prices and the quick shipping from FunforGeeks.com! Very helpful notes have been included in each of my orders that have made setup and operation a breeze. This really gives FunForGeeks.com a real advantage over the other vendors I have used over the years for my home automation needs. Even the RMA process is simple and quick. I highly recommend FunForGeeks.com for everyone from the novice to the expert.

-- Kyle W. from Pflugerville, TX           

Good luck with your business. If you keep up the incredible customer service, I'm sure it will thrive. I'm already brooding over my next order. Take care and thanks.

-- Bradley W. from Huntsville, AL           

Just a quick note to thank you for your outstanding customer service. As you might recall, I placed a recent order for several Insteon products. I opted for the lowest cost FedEx delivery service. I traced the package using the tracking number you provided. I watched as the package arrived at a depot about 40 miles from my home where it sat for the next several days. I contacted FedEx only to be told the package would be delivered on time. I appreciated that you too checked for me and got a similar answer, that it would be delivered that day. Well as we know now, the package was not delivered to me that day. Instead, it was put on a truck and driven down to Florida!!! As soon as it was apparent the package would not arrive as FedEx promised, you sent me out a replacement package, with expedited shipping at no extra cost and didn't charge my credit card for the additional package!! That is truly customer service!!!

I also recall emailing you with a question about a problem I had with my installation. I sent this email on a Sunday with no expectations whatsoever of getting any response for several days-- as I am sure would have been the case had this been any other on-line dealer --- but it was FUNFORGEEKS--no ordinary online dealer by any stretch of the imagination. Within a few hours you had responded to my question and solved my issue and allowed me to continue with my installation on my day off.

Weeks later, I had one of my devices fail. Once again you came through and sent me a replacement again with no additional charges and even paid for the return shipping--Outstanding!!

I know there are other on line dealers but you have convinced me that FUNFORGEEKS is the only one to use. Thanks again for your help and I look forward to doing more business with you in the future.

-- Geoff B. from Waterford, CT           

I just wanted to say that you guys are AWESOME. Ordering online the way it should be done. Great communication. Thanks for the pleasant experience. I will recommend you guys to anyone that needs the stuff you carry.

-- Jason N. from Mesa, AZ           


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I have to tell you that I'm much happier than I anticipated I would be with Indigo and all of the INSTEON products. Right now, I have my entire home running off of a Mac mini that I think I've restarted about 3 times since i...

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